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Finesse Holdings Group Limited and its related entities (The Briar Collection, we, us, our) comply with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

How we collect personal information

We collect personal information about you from:

  • you, when you provide it to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products

  • third parties where you have authorised this.

We collect personal information from you, including your:

  • name

  • contact information

  • interactions with us

Why we collect personal information
  • to market our products to you - including sending you direct marketing communications and information about offerings and services that we consider may be of interest to you. This may be sent in various forms, including email, in accordance with applicable laws

  • to respond to communications from you, including a complaint

  • to provide homeowner care and services to you

  • engage with third-parties to contact you for the purposes noted above

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. We keep your personal information safe by storing it in encrypted files and allowing limited access to our staff and third-parties who reasonably require access for the purposes set out in this policy.

Contact us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request copy of your information, have it corrected, or removed from our database please contact us at

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